Privacy Policy

Introduction

vendoriohighia ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our pixel art services and visit our website located at vendoriohighia.ddd. This policy complies with applicable United States privacy laws, including the California Consumer Privacy Act (CCPA).

Information We Collect

We collect information that you provide directly to us, including:

  • Name and contact information when you submit contact forms or place orders
  • Email address for communication and account management purposes
  • Message content, project details, and custom artwork specifications
  • Website usage data, analytics, and browsing behavior collected through cookies and similar technologies
  • Payment information processed through secure third-party payment processors (we do not store full payment card details)
  • Device information, IP address, browser type, and operating system

How We Use Your Information

We use the collected information to:

  • Provide, maintain, and improve our pixel art services and customer support
  • Respond to your inquiries, requests, and provide customer service
  • Manage and process your custom artwork projects and orders
  • Enhance our website functionality, user experience, and analyze usage patterns
  • Send promotional communications (with your consent) and marketing materials
  • Comply with legal obligations and protect our rights

Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • With trusted third-party service providers who assist in operating our business (payment processors, hosting services, analytics providers)
  • When required by law, court order, or government regulation
  • In connection with a business transfer, merger, or acquisition
  • With your explicit consent for specific purposes

Data Protection and Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Your Privacy Rights (CCPA Compliance)

If you are a California resident, you have the following rights under the California Consumer Privacy Act:

  • Right to Know: Request information about the categories and specific pieces of personal information we collect, use, and disclose
  • Right to Delete: Request deletion of your personal information (subject to certain exceptions)
  • Right to Opt-Out: Opt-out of the sale of personal information (we do not sell personal information)
  • Right to Non-Discrimination: Exercise your privacy rights without discrimination

To exercise these rights, please contact us using the information provided below. We will respond to your request within 45 days as required by law.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings. For more information, please see our Cookies Policy.

Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about our data practices, please contact us:

We will respond to your inquiry within 30 days as required by applicable privacy laws.

We use cookies to enhance your browsing experience. By continuing to use our site, you consent to our use of cookies.